Effective Date: July 5, 2024
This Privacy Policy explains how Natural Settings (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website (the “Site”), use our services, or interact with us through other channels.
1. Information We Collect
Information You Provide:
- Contact Information: When you contact us through our website, phone, email, or social media, we may collect your name, phone number, email address, and mailing address.
- Service Inquiries: When you request information about our services, we may collect information about the specific services you are interested in, the property address, and any other relevant details you provide.
- Scheduling Information: When you schedule a service, we may collect your name, contact information, property address, preferred service dates and times, and payment information.
- Text Messaging Opt-in: If you choose to receive text messages from us, you will be required to provide your mobile phone number and consent to receive text messages.
Information Automatically Collected:
- Website Usage Data: When you visit our Site, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our Site. We may use cookies, web beacons, and other tracking technologies to collect this information.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and improve our services: We use your information to schedule appointments, provide service updates, and deliver the services you have requested.
- To communicate with you: We may use your contact information to respond to your inquiries, send you service confirmations, provide updates, and offer promotions.
- To personalize your experience: We may use your information to personalize your experience on our Site and tailor our communications to your interests.
- To improve our business: We may use your information to analyze website traffic, improve our services, and develop new offerings.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Text Messaging Opt-in
By providing your mobile phone number and consenting to receive text messages, you agree to receive text messages from Natural Settings at the phone number provided. These messages may include service reminders, appointment confirmations, promotional offers, and other relevant information.
You can opt-out of receiving text messages at any time by replying “STOP” to any message you receive from us. You may also opt-out by contacting us directly at 631-277-5509 or Matt@nspowerwash.com.
4. Disclosure of Your Information
We may disclose your personal information to:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, marketing platforms, and customer support providers.
- Business Partners: We may share your information with our business partners for joint marketing or other business purposes.
- Legal Authorities: We may disclose your information to law enforcement or other government authorities as required by law or to protect our rights and the rights of others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Children’s Privacy
Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site and updating the “Effective Date” at the beginning of this policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Phone: 631-277-5509
- Email: Matt@nspowerwash.com